B2B partnership table with heritage sculpture samples
Logistics

Shipping & Delivery

Domestic India shipments travel with Delhivery. International orders use a tracked courier partner. Every piece is packed for fine-art transit.

India — Delhivery

Orders within India are fulfilled via Delhivery with full tracking. Free shipping applies on eligible orders (typically above ₹5,000 — confirmed at cart and checkout).

International — Tracked Courier

Overseas deliveries use a tracked international courier. We are finalising FedEx or DHL as the primary partner; until then, you will receive the live carrier and AWB with your dispatch confirmation. Most international shipments arrive in about 7–14 business days after leaving our studio.

Museum-Grade Packing

Each collectible is packed to protect against moisture, pressure, and impact. We treat every order as a fine-art shipment — not a standard parcel.

Insured Transit

Shipments are insured for transit. If a piece arrives damaged, document it within 48 hours and we will arrange a 7-day replacement (or refund) under our returns policy.

Customs & Duties

We handle Indian export documentation. Destination customs duties, import taxes, or VAT — if charged — are the receiver's responsibility under local law.

Atelier schedule

Dispatch Timelines

In-stock items typically leave within 48 hours. Bespoke engraving or custom commissions add about 5–7 days for atelier work before packing and handover to Delhivery or the international courier.

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